Privacy Policy

1. Introduction

Welcome to Twelve Twelve Design. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at hello@twelvetwelve.co.uk.

When you visit our website www.twelvetwelve.co.uk, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.

The personal information we collect can include the following:

  • Name

  • Email address

  • Contact details

  • Payment information (if applicable)

  • Any other materials you choose to provide (such as feedback and comments)

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below:

  • To provide, operate, and maintain our Website

  • To improve, personalize, and expand our Website

  • To understand and analyze how you use our Website

  • To develop new products, services, features, and functionality

  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • To process your transactions

  • To find and prevent fraud

4. Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Third-Party Services

We may employ third-party companies and individuals to facilitate our Website, to provide the Website on our behalf, to perform Website-related services, or to assist us in analyzing how our Website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Security

We aim to protect your personal information through a system of organizational and technical security measures. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Your Rights

You have the right to access, correct, update, or request deletion of your personal information. You can also object to processing of your personal data, ask us to restrict processing of your personal data, or request portability of your personal data. If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time.

8. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

9. Contact Us

If you have any questions or comments about this policy, you may email us at hello@twelvetwelve.co.uk

Twelve Twelve Design